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Academic Achievement Center


COVID-19 Updates (AAC)

We are here to help you. AAC staff are working remotely and are monitoring our emails and phone calls M-F 8am-4pm so that we can support BSU students. Please find instructions for contacting each of our departments below. 

Advising: Email your Academic Advisor directly. If you're unsure of who your advisor is, you can find their name at the top of your DegreeWorks audit. If you are having any issues reaching your AAC advisor, please email, and an advisor will get back to you. You can read our COVID-19 Advising FAQ here​.

Disability Resources: Email​

Learning Assistance: For questions regarding tutoring or Academic Coaching, email Kathryn Crisostomo at

Testing Services: Email

Not sure which team you need? Email​.

Support Resources

Want to make an appointment for tutoring or coaching? Follow the steps below or watch the video​:
1. Make an appointment on Accudemia
3. On the day of your appointment, your coach will send you a chat on Microsoft Teams to make sure the time you selected to meet still works for you
4. When you respond, they will send you a Zoom invite through Microsoft Teams (you do not need a separate Zoom account for this). This will connect you with a coach in a video call.
5. Meet for 30 or 60 minutes, depending on the meeting length you selected
6. Wrap up your meeting with some goals for the week and a date/time for a follow-up meeting

Feeling overwhelmed by the amount of emails you're receiving?
Organize Your Outlook Inbox so you don't miss important information from your professors.

Not sure how to transition your study strategies to online learning? 
Check out the links below, and the Academic Coaching page​, for some ideas.