What to do if your Connect Card is lost or stolen
If your Connect Card is lost or stolen please report it immediately to the Parking Services & Connect Card Office at (508) 531-2897 or after hours to the BSU Police Department at (508) 531-1212. Please use the Online Card Office
, to freeze your account when the Parking Services and Connect Card office is closed. You will be held responsible for any use of your card until you report it stolen. Temporary Connect Cards are available at the BSU Police Department for resident students to use for access to their Residence Hall until they are able to obtain a new card.
There is a $25.00 fee for replacement Connect Cards. If your card is stolen you must file a police report prior to coming into the Parking Services and Connect Card office and provide our office with a copy to avoid paying the $25.00 fee.
If you have questions about the Connect Card please feel free to call the office at (508) 531-2897 or e-mail email@example.com.