IT Support Services
IT Support Services provides technology support for faculty, staff and students. The department provides technical support in the computer labs, classrooms, technical support for faculty and administration offices, Phone support and Switchboard operations, audiovisual equipment, and conference and events on campus.
Computer support is provided for university-owned computers and peripherals, the operating systems software, and the MS Office Professional Suite. The department leases, purchases, configures, installs, repairs, maintains, and retires all computer equipment and peripherals such as printers and scanners. The supported operating systems include Windows 7, Windows 10 and MAC OSX.
At the IT Service Center located on campus, in Maxwell Library basement level
the staff delivers professional full time support on the BSU campus during regular business hours and extended hours whenever scheduled classes are in session. After hours phone support is provided by our external vendor to supply 24x7x365 support. For support, call telephone support on campus at x2555 (off campus at 508.531.2555), e-mail at firstname.lastname@example.org
, and walk-in support at the Maxwell Service Center.
This page is maintained by IT Service Center. Send comments and suggestions to email@example.com. Last reviewed 7/28/18.