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​​​​​​​​​​​​​​​​​​Skype for Business for Class Discussions

Table of Contents

What is Skype for Business?

Skype for Business is a collaborative communication platform offered at Bridgewater State University.  Faculty can engage in web-conferences with students, guest speakers, and colleagues using text-messaging, video-conferencing, file-sharing, polling, presentation sharing features, and more.​

Where to Find Skype for Business

Click the Windows start menu and select All Programs > Microsoft Office 2013 > Skype for Business 2015.  Students, faculty, and staff may download Skype for Business with the full Office suite at​. Log in with your BSU and your BSU password.  Mac users can download Skype for Business at​.

You can also download the Skype for Business mobile app for your smartphone or tablet at​.

Sche​dule a Skype Meeting through Outlook

You can schedule a Skype Meeting from the full Outlook client in Windows (does not work for Mac): 

  1. ​Open the full version of Outlook (Office 365 steps will vary - see below)
  2. Go to your calendar and click the New Meeting button
  3. In the New Meeting window, click the Invite Attendees button and enter the email addresses for all attendees in the To… field
  4. Click the Skype Meeting button
  5. Click Send
  6. On the day and time of your meeting, open the meeting invite and click on the Skype for Business meeting link contained within.  
Skype for Business Schedule Meeting

Invite Guests

You may also invite folks who do not have Skype for Business accounts.  They will receive the meeting invitation via email and can join the meeting via the Skype Meetings App after installing the necessary browser plug-in (which they are prompted to do). They will log in with guest names; no username/password is required.​

Schedule a Skype Meeting through Office 365

You can also schedule a Skype Meeting through Office 365 within your browser (this works for Mac and PC users):

  1. Open your web browser and log in to Office 365 email at
  2. Click the link to the Calendar in the lower-left hand corner of your screen
  3. Click the New+ button near the top of your screen
  4. In the meeting invite screen that appears, click Skype for Business and select Add Skype Meeting
  5. Complete the rest of the meeting invite form as needed, and click Save/Send
Skype for Business Schedule Meeting Screenshot

Call into a Skype for Business Meeting from Your Phone

Per Microsoft, "if a request for a Skype for Business meeting includes a dial-in phone number and conference ID, then you can call into the meeting. Calling in is handy if you don’t have access to a computer at the meeting time."  Review Microsoft's instructions​ to get started.

Add New Contacts for Small Group Meetings

If you would prefer not to use Outlook for starting a small one-on-one or small group meeting, you can start a Skype for Business meeting by clicking the Add a Contact button Add Contact from the start-up Skype for Business Screen you see after logging in.  From there, click Add a Contact in My Organization or Add a Contact Not in My Organization for adding external colleagues (either Skype or Skype for Business users).  Enter the name or email address of your contacts.  Double click the name to start a conversation or right click to add to your favorites or contact list for easy access later.  

Share a Presentation or Your Screen

In a Skype for Business Meeting you are able to share a presentation or anything on your computer desktop with attendees. Click the monitor icon Share Screen Iconduring a video call and select Present PowerPoint Files to share a PowerPoint presentation or Present Desktop to share anything on your computer desktop.  Press the Stop Presenting button when done to stop sharing your screen with attendees. 

When you have returned to regular video-sharing mode, you may need to click the Hide Stage button to resume seeing all attendees on your screen at once.​

Record a Meeting

After joining the scheduled meeting, you can begin recording by clicking the More Options button More Options Buttonthen selecting Start Recording.  You may also pause or stop recording by clicking the appropriate buttons. To play back a recording, click the More Options button then Manage Recordings.​

Skype for Business Caveats

Skype for Business can be used to communicate with regular Skype users one-on-one.  However, only the basic functions of Skype for Business can be used in those one-on-one conversations, such as Messaging and Video Chat.  Other Skype for Business functions such as conference calls and presentation sharing cannot be used with Skype users one-on-one.

Chromebook users cannot use the Skype for Business app or connect via their web browser at this time.​

Skype for Business for Mac users can use Messaging, Video Chat, and Presentation Sharing, but cannot record presentations, perform instant polling, or share attachments.  In addition, you must use Office 365 Mail or the PC version of Outlook to create Skype for Business meeting invites.​

Be advised that Skype for Business for Mac users must type their email addresses in TWICE when logging in to the app.

Skype for Business Sign on

Signing out of Skype for Business

Once you log in to Skype for Business, the program will continue running in the background of your computer until you sign out.  To sign out, right click the Skype for Business icon in the system tray and click Sign Out

Troubleshooting Issues

If you are having difficulty hearing other speakers in your Skype for Business room, and you have determined that your speakers are working for other applications (i.e. YouTube, music), you may need to adjust your Skype for Business sound settings to select the appropriate audio output device.  

Perform the following steps within the Skype for Business app on a Windows PC:

  1. ​Click the Gear icon
  2. Go to Tools > Audio Device Settings
  3. Click the drop-down arrow under "Audio Device" and change your speaker to another option.  Verify that the blue speaker volume tab is moved over to the right
  4. Click OK

Perform the following steps within the Skype for Business app on Mac OS X:

  1. In the menu options up at the top of your screen, go to Skype for Business > Preferences
  2. Click Audio/Video
  3. Click the drop-down arrow under "Speaker:" and change your speaker to another option
  4. Close your window

If your speakers are still not functioning, contact the IT Service Center at 508.531.2555 for assistance.

This page is maintained by the Teaching & Technology Center. Send comments and suggestions to​. Last reviewed 07/05/19.​

Skype of Business Handout link
Share or print a one-page PDF version of the steps on the left.