When you visit websites, your browser
stores elements of the pages you are viewing to decrease the load time of
the page the next time you view it. While this is helpful in loading pages
faster it can sometimes cause issues with displaying the most current
versions of webpages and documents. When applications and resource documents are updated, your browser may still use old files which
can cause display, access problems or not show the most recent version
of a document. It is a good practice to clear your cache regularly.
ensure you are always viewing the most recent version of pages and
If you need assistance in how to clear
your cache, please refer to the instructions below.
tools from the Menu.
beginning of time for the time range.
the Cookies and Cache options are selected
Select Tools or Safety from
the Menu Bar located on the top left side of your browser.
Select Delete browsing history.
Uncheck Preserve Favorites website data and ensure both
Temporary Internet Files and Cookies are checked.
Select Delete. You will get a confirmation at the
bottom of the window once it has successfully cleared your cache and cookies.
Select History from the Menu Bar.
Select Clear Recent History
Select Everything from the Time Range to clear.
Ensure the Cookies and Cache options are selected.
Select Clear Now.