When does the student get charged for their prints?
The student does not get charged until they release the documents at the kiosk – when it is actually printed. The student can send as many documents as they want to the cloud queue without being charged.
If the printer jams, does the student get charged?
The student will only be charged for the pages that were successfully printed.
How do I request a refund for a Wepa print that is defective?