A department auto attendant is a message played to the caller that allows the routing of calls to a specific extension or destination. For example, “press 1 for weather, press 2 for voice mail, etc.”
Please e-mail firstname.lastname@example.org
if you wish to create an auto attendant for your department.
If you wish to change the message or key mappings of your department auto attendant please send an e-mail to ITSupport@bridgew.edu
and include the exact
way you want your message recorded. For example:
“Thank you for calling the Information Technology Division at Bridgewater State University. We are currently unable to take your call. Please select from the following options: Press 1 to use the directory using your telephone keypad, press 2 to use the directory using voice recognition, or stay on the line to leave a detailed voice message.”